At this time the Blackwood Clinic books are open and some of the doctors are taking new patients.
Reception staff are able to advise which of the doctors (both male and female) are able to offer
appointments to new patients. Individual doctors will close their books when waiting times for
appointments for their existing patients increase to an unacceptable level.
Reception staff are able to make most nursing appointments but there are some bookings for specific services
(such as Chronic Disease Management plans and Home Health Assessments) that need to be done by nursing staff.
You will be phoned back by the nurse where appropriate for this to occur. When requesting these services for
the first time it may be necessary to see a doctor first for eligibility assessment if this has not already been done.
Repeat prescriptions require an appointment to ensure that your health status is being monitored appropriately.
It is preferable but not imperative
that you try to book the appointment with your usual GP. Most scripts last for 6 months (with repeats)
which we feel offers enough time to plan ahead. Some patients have multiple scripts- please talk to your doctor
about getting repeats done for all of your medications at the same visit if appropriate.
Repeat or ongoing referrals require a standard 15 minute appointment. This allows doctors to keep patient records as up-to-date as possible
which is reflected in the referral and keeps specialists well-informed of any changes in your health status.
*Please note that it is the patients responsibility to make sure they have a valid referral BEFORE making an appointment with a specialist. By law our doctors are unable to back date referrals.
Mental health treatment plans are designed to improve management of mental health conditions. These are a way of ensuring
both doctor and patient understand and agree upon the diagnosis and intended management, and are to be reviewed on a
Your doctor may suggest that you are eligible for a chronic disease management plan. Not all medical illnesses
qualify. If eligible, the plan is commenced by nursing staff and reviewed with your doctor. Nursing staff will make
sure the correct booking is made depending on your specific needs.
**Please note as of 1st November Medicare has introduced new regulations: All apointments with your GP for care plans must only be to discuss your care plan needs plus any associated referrals with the management of your condition. If you need to discuss other things with your GP you will be required to make a separate appointment either with another GP on the same day or your GP on a different day. Alternately you are able to be billed privately for the separate problem (eg not claimable from Medicare).
As stated above, we keep appointments available every day for urgent matters including acute illness and injuries.
Please ensure that you phone reception staff as soon as you are able to ensure you can be seen. Please advise if
you are experiencing acute chest pain or shortness of breath as you may require an ambulance.
Results can be accessed by phoning reception staff between the hours of 2-5pm weekdays. The reception staff are able
to read out any comments left by the doctor checking the results. If you would prefer to speak to your doctor about
your results, please make an appointment. Your doctor should advise you when to expect the results to be available.
At times it is necessary for the practice to send you a reminder, for example when your Pap smear or other routine
health checks are due. Your doctor may on an individual basis arrange to send other reminders. Please ensure your
contact details are kept up to date with reception staff.
We participate in all National, State & Territory Reminder Systems. Please indicate to your doctor if you do not wish to receive a reminder.
There is a fee for late cancellations- please see Fees for further information. Appointments are precious and we
would appreciate at least 4 hours advanced notice of inability to attend.